Patient Identification and ISCAS

Patient Resources

Explore our gallery of before-and-after photos, showcasing the remarkable results achieved by our members. These images demonstrate the artistry and skill of our accredited professionals, highlighting their ability to restore hair and improve patients’ quality of life.

Patient Identification

At the UK Hair Restoration Society (UKHRS), we prioritize the safety and privacy of our patients. To maintain the highest standard of care and security, we have implemented rigorous patient identification procedures. Before each consultation or procedure, we verify our patients’ identities to ensure that the right service is provided to the right individual. This careful verification process protects our patients and maintains the integrity of our medical records and treatment plans.

Post-Care Assistance: Your Journey with the Independent Doctors Federation (IDF)

The journey of hair restoration doesn’t end with the procedure itself. Proper post-care is crucial in ensuring the success of the treatment, and that’s where the Independent Doctors Federation (IDF) comes in. As part of our commitment to patient wellbeing, we provide comprehensive post-care assistance to guide you through the recovery process and beyond.

Understanding the Importance of Post-Care

Following a hair transplant procedure, the scalp needs time and care to heal properly. The transplanted hair follicles need to take root, and the donor area also needs to recover. Without appropriate post-care, there’s a risk of complications such as infection or poor growth of the transplanted hair.

What IDF Post-Care Assistance Entails

Our post-care assistance is a comprehensive program designed to ensure your recovery is smooth, and your hair restoration results are as successful as possible. Here’s what you can expect:

Post-Procedure Care Instructions: Detailed guidelines to help you care for your scalp following the procedure. This includes cleaning routines, what to avoid, and signs of complications to watch out for.
Follow-Up Appointments: Regular check-ins with your surgeon to monitor your recovery and progress. These appointments are a chance for your doctor to assess the healing and growth of your transplanted hair, and for you to raise any concerns or queries you may have.
Support and Advice: Access to a team of professionals ready to provide advice and answer any questions you might have during your recovery.
Long-Term Care Guidance: Guidance on how to take care of your new hair in the long term to maintain the health and appearance of your restored scalp.

Our goal at IDF is to ensure that you feel supported and confident throughout your hair restoration journey. With our post-care assistance, we’re with you every step of the way, from your initial consultation to your final follow-up and beyond. Your hair restoration journey is ours too, and we’re committed to making it a success.

Independent Sector Complaints Adjudication Service (ISCAS)

We strive to provide exceptional care and services to all our patients. However, we understand that there may be instances when our services do not meet your expectations. In such cases, we encourage our patients to share their concerns with us directly so we can address them promptly.

If you’re not satisfied with our internal resolution, you have the right to escalate the complaint to the Independent Sector Complaints Adjudication Service (ISCAS). As a member of ISCAS, UKHRS is committed to adhering to its Code of Practice for handling patient complaints. ISCAS provides an independent adjudication process for complaints about its members that haven’t been resolved through the member’s internal complaint handling process.

For more information about ISCAS, visit their website at www.iscas.org.uk. If you wish to lodge a complaint or have any questions about our complaint process, please do not hesitate to contact us.

Patient Resources